Refund policy

Returns
Our policy lasts 30 days. Our G.A.P. Pills must be returned with 10 of opening.  If more than 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as open tonics and special formulas cannot be returned. 

Additional non-returnable items:
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your product back before receiving an approval code. 


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit minus shipping will automatically be applied to your credit card or original method of payment, within 5-7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@aloeheals.com.

Sale items (if applicable)
Only regular priced unopened items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@aloeheals.com and send your item to: Aloe Man Enterprise (Return Department), 3030 Campbellton Rd. SW #D, Atlanta, GA 30311, United States.


Shipping
To return your product, you should mail your product to: Aloe Man Enterprise (Return Dept), 3030 Campbellton Rd SW #D, Atlanta, GA 30311, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.