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Shipping policy
Shipping Policy
We ship products anywhere in the United States via United Parcel Service (UPS) or United States Postal Service (USPS) when you place an order. We will estimate delivery dates based upon the availability of your item(s), shipping method selected, and your parcel’s destination. Our flat-rate shipping charges are determined by the total product weight of your order and include a handling charge.
Shipping and Handling Fee Schedule
The majority of shipments are sent via United Parcel Service (UPS) or Priority Mail through the United States Postal Service (USPS) unless you specify an alternate carrier by calling our office.
Special Shipping Instructions
When you request Overnight, 2nd Day, or 3rd Day shipping, delivery will not be based on when you place the order; it will be based on when the order is received in our office. Once it is received in our office, your order will then be shipped according to your delivery preference. Please be advised that international orders require additional postage. If you are having an order shipped to a location outside of the United States, please call us at 1-404-996-6942 or email us at info@aloeheals.com to avoid a delay in shipping your order.
All shipments to the UK and other countries could entail a VAT. For UK citizens please visit the website: www.hmrc.gov.uk for more detailed information. Our company DO NOT pay the VAT cost nor do we collect money when the order is placed for those charges. You will have to pay these charges when the package arrive in your respected country.
We cannot be responsible for all packages shipped outside the United States once it has left the United States nor for the time it takes to get to the country to clear customs. We have no control over the package. We provide tracking only.
